Monticello, AR (March 31, 2025) – Mainline Health Systems, Inc. is pleased to announce the promotion of Nicole Hancock to Director of Operations and Jessica Halpain to Director of Revenue Cycle.
In this new role, Nicole will oversee Women’s Health, medical clinics in Monticello, Warren, and Rison, the UAM clinic, and school-based clinics at Drew Central, Warren and Rison.
Nicole has been an integral part of MHSI for five years, serving as Clinic Manager and demonstrating exceptional leadership, clinical expertise, and dedication to delivering high-quality patient care. "We are thrilled to promote Nicole Hancock to Director of Operations," said Ashley Anthony, COO of Mainline. "Her exceptional leadership skills, clinical expertise, and passion for delivering outstanding patient care make her the ideal candidate for this critical role."
In her new role, Jessica will oversee all aspects of the revenue cycle, including patient registration, billing, coding, and collections. She will also be responsible for developing and implementing strategies to optimize revenue cycle performance, improve patient satisfaction, and ensure compliance with regulatory requirements. Jessica brings 23 years of experience in medical billing to this position.
"Jessica has been an invaluable member of our team, and we are thrilled to recognize her hard work and dedication with this well-deserved promotion," said Elyse Knobloch, Chief Financial Officer for Mainline. "As Director of Revenue Cycle, she will play a critical role in driving our organization's financial performance and delivering exceptional patient care."